Regal Beauty Hair & Beauty Supply accepts returns from United States customers by mail within 30 days from the delivery date. Items must be in new, unused condition. A restocking fee of 10% of the product price will apply to each returned item. The cost to return the item is the customer’s responsibility. No exchanges are offered. Please email us at firstname.lastname@example.org or call 614-398-0874 if you have concerns or questions about your order.